14th Annual Toronto City Manager’s Address
Elections can bring change, new ideas, and new directions, but the core priorities, challenges, and opportunities facing a city often extend well beyond a single four-year election cycle. At the 14th Annual IMFG Toronto City Manager’s Address, City Manager Paul Johnson will discuss how the City of Toronto’s Public Service is preparing for a new term of Toronto City Council while maintaining momentum on key priorities. He will explore how staff balance continuity and long-term objectives with the need to remain responsive and adaptable to the directions set by the Mayor and Council, ensuring the City is well positioned to address Toronto’s evolving needs and deliver results for residents.
Speaker:
Paul Johnson is the City Manager for the City of Toronto. As the fourth largest city in North America, Paul oversees delivery of programs and services to more than three million people whose diversity and experiences make this great city Canada’s leading economic engine. A proud public servant, Paul is committed to making community connections and enhancing the quality of life for all Toronto residents. Away from work Paul is a basketball official who has “blown the whistle” at thousands of games at the local, provincial and national levels.
Moderator:
Heather McDonald became President and CEO of United Way Greater Toronto in 2025. A trained mediator, she brings more than 25 years of experience and is a respected leader in the social and human services sector, with expertise in health care, housing, system leadership, and strategic partnerships that strengthen communities. Outside of work, she is an avid cyclist and sings in a rock choir.